Situation: Managing hundreds of work orders across 60+ properties with numerous repairmen, vendors, and unique purchases is clearly an arduous task. Salisbury Management, Inc. approached AVATAR Computing about how to streamline this process and integrate a software solution into their current workflow. The application would need to be extremely simple to use, accessed on the go, with numerous roles and permissions.
Action: Using a PHP framework and bootstrap front end, AVATAR developed a responsive web based application that is most often utilized by dispatched repairmen using connected tablets from the road. The user-friendly-interface enabled their crew to submit completed work orders directly from the job site – eliminating the need to submit physical paperwork saving the property management company time and money. It also allowed them to upload pictures of completed jobs and provide status updates.
Results: The application is in use daily and has greatly enhanced Salisbury Management’s workflow and communication while significantly decreasing archaic paper trails.